Frequently Asked Questions
We are a custom box manufacturer, so we offer a complete range of customization options from wide array of colors, styles, sizes, stocks to finishing options like hot stamping, debossing, embossing, die cutting and lamination. When it comes to customizations, sky is the limit for The Design & Packaging Company.
Bulk buyers are offered hugely discounted prices. For Resellers, we have a dedicated Reseller Program where they can enjoy best possible rates. To know more about our Reseller Program please visit Reseller Program.
Once you process your payment, you’ll automatically receive an order confirmation email along with your order invoice within 60 seconds.
All payment transactions are processed over a SSL encrypted secure connection. We partner with best payment processors in the industry to make sure our customers have seamless and secure payment processing experience.
All cardboard, kraft and corrugated packaging boxes are shipped flat, pre-scored and glued. As for rigid and luxury boxes, they are shipped assembled and ready to use in protected shipping containers.
Yes, we do offer Free Shipping to USA, Canada, UK and Australia on all packaging orders.
In order to provide fast turnaround time to our customer all of our packaging orders are shipped using Express Couriers like FeDex, DHL and UPS. We don’t charge anything extra for shipping.
For normal cardboard, kraft and corrugated packaging orders our standard turn around time is 6-8 business days. For rigid and luxury packaging boxes it takes around 15-20 business days to deliver to your doorstep.
Yes, we do offer rush orders. For expedite orders, our turn around time comes down to 3-4 business days.